Nurse Supervisor

Boston, Massachusetts

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Delivering an exceptional infusion experience, everywhere. Delivering on our unyielding commitment, always.

Naven Health is a nationwide home infusion nursing network and clinical platform focused on delivering specialized, truly exceptional infusion care. With over 1,600 team members, including over 1,500 nurses, we are a company aligned to the values of the nurses at our center – to provide an exceptional infusion experience, everywhere. Naven Health delivers home infusion services for a broad range of specialized therapies, as well as clinical trial services and special programs for pharmaceutical manufacturers. Joining the Naven Health team means being a part of a dynamic and growing organization that is dedicated to our customers, our teammates, and the patients we serve.

Job Description Summary:

Provides direct and indirect patient care services under a physician’s plan of care and in accordance with the policies and procedures of Naven Health, the state’s professional standards, and regulatory entities. The Nursing Supervisor is responsible for providing and overseeing complete patient assessment, care planning, patient and caregiver education, evaluating progress toward goals and recommendations for changes in the plan of care. Additional competencies allow for independence in the practice of the specialty and positions the Nursing Supervisor to train and oversee pertinent competencies. Clinical competency is maintained by providing direct patient care 20-40% of the time. In a licensed Home Health agency, this position may also serve as the alternate administrator and or alternate director of nursing.

Job Description:

Job Responsibilities (listed in order of importance and/or time spent)

  • Competent in the clinical management of home infusion patients including Patient management skills, the Nursing Process, the rules of Federal, state and local regulatory entities that oversee and control the provision of care.

  • Knowledgeable of documentation and billing requirements for home health/infusion care goods and services.

  • Determines suitability of patients for home care.

  • Supervises, monitors and evaluates the quality and effectiveness of patient care, including, when appropriate, in-home evaluations of field staff.

  • Reviews and monitors appropriateness of Nursing Care Plans and directs the staff to modify the plan as needed.

  • Acts as Administrator of the Home Health Agency for home health agencies in the absence of a Director or Manager of Nursing.

  • Manages daily activities with regards to effective operations and communications and ensures staff remain in compliance with all regulating and accreditation entities. Complies with reporting requirements, ensures policy and procedure compliance and monitors and evaluates medical supply usage.

  • Participates in the process for assessing, managing, and reporting nursing operational and financial data to the Regional Manager and Director of Nursing. Supports the development and implementation of the Plan of Care for each patient.

  • Develops, implements, evaluates and participates in office specific continuing education and orientation programs. Assists the Regional Nurse Manager and/or the Director of Nursing in the recruitment, development and monitoring of new staff. Coordinates and participates in on-call responsibilities. Maintains confidentiality of patient and proprietary information.

  • Identifies opportunities for improvement and communicates to the Director of Nursing or Regional Nurse Manager. Speaks knowledgeably of the scope of services that are available through Naven Health: Description of available services is accurate.

Supervisory Responsibilities

Does this position have supervisory responsibilities?

(i.e., hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.)

Yes – X

Basic Education and/or Experience Requirements

  • Registered Nurse with a license in the current state of practice with 1 year of nursing supervisory/charge experience

  • Required certification in CPR.

Basic Qualifications

  • Access to a reliable means of transportation which will enable the incumbents to make home visits to treat/attend to their patients. If such means of transportation would include a personal vehicle, a valid driver’s license and proof of insurance would be required.

  • Experience applying knowledge of local, State, Federal, accrediting body, and OSHA rules and regulations.

  • Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.

  • Experience in the indirect management of team members, including assisting in the development, training and assignment of work/projects to other members of a team

  • Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.

  • Basic level skill in Microsoft Word (for example: opening a document, cutting, pasting and aligning text, selecting font type and size, changing margins and column width, sorting, inserting bullets, pictures and dates, using find and replace, undo, spell check, track changes, review pane and/or print functions).

  • Basic skill level in Microsoft PowerPoint (for example: inserting, rearranging, hiding and deleting slides, navigating between slides, increasing list level, adding, centering and editing text, changing views, inserting a table or a note, moving objects, printing outline view and/or running a slide show).

  • Basic level skill in Microsoft Excel (for example: opening a workbook, inserting a row, selecting font style and size, formatting cells as currency, using copy, paste and save functions, aligning text, selecting cells, renaming a worksheet, inserting a column, selecting a chart style, inserting a worksheet, setting margins, selecting page orientation, using spell check and/or printing worksheets).

  • Experience developing ways of accomplishing goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary.

Travel Requirements: (if required)

  • Willing to travel at least 50% of the time for business purposes (within state and out of state).

Preferred Qualifications & Interests (PQIs)

  • BSN

  • At least 1 year of supervisory experience in a hospital or home health care setting is preferred.

  • At least 1 year of experience in the indirect management of team members, including assisting in the development, training, and assignment of work/projects to other team members is preferred.

This job description is to be used as a guide for accomplishing Company and department objectives, and only covers the primary functions and responsibilities of the position. It is in no way to be construed as an all-encompassing list of duties.

Due to some state pay transparency laws, below is the minimum pay for the position:

Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Minimum pay is $80,955.17+



-Dental Insurance

-Disability Insurance

-Health Insurance

-Life Insurance

-Paid Time off

-Vision Insurance

Naven Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.

Posted On: June 25, 2024

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