Helping Patients Learn to Self-Administer in a Commercial Teach and Train Program

For patients managing a rare disease, learning to self-administer therapy at home can be a turning point. Perhaps creating fewer clinic visits, fewer disruptions to daily life, and a sense of control over a condition that often feels uncontrollable. Reaching that level of independence can be supported with in-home nursing services to teach and empower patients to confidently self-administer.

In-Home Nursing to Support Patient Independence

In partnership with a global pharmaceutical manufacturer, Naven Health provided exclusive nursing serves to support a commercial Teach and Train program for patients living with rare conditions who needed to learn intravenous and subcutaneous self-administration. There should be a high degree of comfort with the process, so the program was structured around one goal: help each patient or caregiver reach independent self-administration, typically within three to five visits.

Every patient enters the program differently. A parent learning to administer therapy for a child has different needs than an adult managing their own care, and someone who has lived with their diagnosis for years brings different anxieties than someone recently diagnosed. Naven Health’s nurses helped to provide the tailored care to adapt to each person’s pace, questions, and comfort level.

What 13 Years of Partnership Looks Like

From the start, this program operated with a dedicated program management team. That team oversees therapy-specific education protocols, coordinates scheduling across geographies, and makes sure every nurse entering a patient’s home has been trained on the specific therapy they are supporting.

Zero cancellations attributable to Naven across 3,500 visits. A 96% patient satisfaction score sustained year after year. These numbers reflect a strong partnership and operational process to help every patient receive the care they deserve.

 

Download the Naven Health Teach and Train Case Study for more information.